General FAQ's

  • How do I get a quote for install?
    • You can go to the Contact us page and fill out the form with information on what you are looking for or you can call BSN Security for a quote and/or walk through of your premises.
  • What is the difference between BSN parts and parts from a standard hardware store?
    • BSN parts are commercial grade where as parts from a hardware store are consumer grade.  This means that parts from BSN will be primarily metal made while consumer grade parts will be made primarily from plastic and other weaker materials.
  • What is BSN’s full coverage plan?
    • This varies depending upon whether there is a monthly or quarterly inspection.  Under this plan all service calls and replacement parts are covered.
  • What is BSN’s semi-annual service plan?
    • Requires a semi-annual preventative inspection.  Some plans may cover labor and service calls, others may not.  It is dependent upon a contract with us.
  • What is BSN’s quarterly service plan?
    • Requires a quarterly preventative inspection.  Some plans may cover labor and service calls, others may not.  It is dependent upon a contract with us.
  • What is BSN’s monthly service plan?
    • Requires a monthly preventative inspection.  Some plans may cover labor and service calls, others may not.  It is dependent upon a contract with us.

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